Write to the desk
Corrections get read first and acted on fastest. Everything else gets an answer within a couple of working days.
Three addresses, three kinds of message
Reviews go out of date quietly. An operator drops a live studio, an app stops supporting an older handset, support hours shift — and none of it comes with an announcement. If you have spotted something on this site that no longer matches reality, that message is the most useful one we get.
- Corrections and factual queries: corrections@tablewatchpost.com
- General questions about the reviews: desk@tablewatchpost.com
- Operators and partnerships: partners@tablewatchpost.com
Operators are welcome to write in, and several do. A commercial conversation and an editorial one stay separate: nobody gets to preview a review, request a verdict word, or negotiate a position on the shortlist.
What we cannot help with
Table Watch Post is a comparison site. It has no access to any operator's systems, so it cannot look at your account, verify your identity, release a balance, resolve a bonus dispute, reopen a closed account or chase a payout. Those all sit with the operator's own customer support, and every operator on the shortlist publishes live chat and email details on its site.
If an operator has not resolved a complaint after eight weeks, or has issued a deadlock letter, the next step is an alternative dispute resolution provider approved by the Gambling Commission — the operator must tell you which one covers it. The Commission's own site explains that route in detail. For self-exclusion across every GB-licensed site at once, use GAMSTOP rather than contacting operators individually.
Organisations that can help directly
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UK Gambling Commission
Licence checks, the complaints escalation route and the rules every GB operator has to follow.
gamblingcommission.gov.uk -
GAMSTOP
Free self-exclusion covering every online gambling site licensed in Great Britain, in one registration.
gamstop.co.uk -
GamCare
The National Gambling Helpline, open at any hour, by phone or live chat, free and confidential.
gamcare.org.uk -
GambleAware
Advice, a self-assessment questionnaire and a searchable directory of local treatment services.
gambleaware.org